Frequently asked questions.

What is your process?

After you start the process of planning a trip by sending the form on this page, you will receive a questionnaire about your trip. Once that is completed, you will be prompted to pay the initial fee to lock in your spot. We’ll then have a video call or in-person meeting and your customized itinerary planning will begin.

How much does this cost?

An initial $150 fee will start the planning process. The total will depend on the duration of your trip, the services you choose and the number of people in your party. Fees will start at $80 per travel day for up to 4 people. Due to the increased research and coordination required, additional members will be an added $10 each/day.

Are there any minimum requirements?

No, but the more that you know about your trip you’d like to have and the earlier you start the planning process, the better!

Can I edit the itinerary?

Your initial itinerary will be adjusted if requested. You’re free to make any further adjustments on your own if you wish, but the outcome of the trip is your responsibility.

Do you arrange itineraries for large groups?

Please send an inquiry about it if you are interested in large group itineraries for Japan.

What kind of payments do you accept?

We accept credit/debit cards or Zelle.

What is your refund policy?

Refunds for advance payment bookings and reservations are subject to the cancellation policy of the respective service provider. Our service fee is non-refundable once the service has started.

What is your business information?

Omakase Travel LLC

200 N Vineyard Blvd Ste A325 #1203, Honolulu, HI 96817

Email: omakasetravels@gmail.com

Phone: 808-743-6021